Contact information
PupCloset.store Contact Information
Last Updated: August 10, 2026
Welcome to PupCloset Customer Care.
Behind every order is a pet parent choosing something special for a companion they love, and we want contacting our team to feel just as welcoming as browsing our boutique.
Whether you have a question before ordering or need assistance after your purchase, you can reach us using the contact information below.
Official Store Information
Store Name: PupCloset.store
Website: PupCloset.store
Customer Support Email: support@PupCloset.store
Customer Support Phone: (888) 331-6133
Business Contact Address:
1414 R. Notre Dame O
Montréal, QC H3C 1K8
Canada
Customer Support
Our customer support team can assist with general store questions, product information, sizing guidance, order inquiries, shipping questions, return requests, refund questions, and other matters relating to purchases from PupCloset.store.
For the fastest handling of an order-related inquiry, please include your order number and the email address used during checkout.
Product Questions
If you would like additional information about a product before purchasing, contact us by email.
When asking about sizing, please identify the exact product and provide your pet’s relevant measurements where possible.
Because pet apparel sizing varies between individual products, we recommend reviewing the specific size information on the product page rather than relying exclusively on breed, weight, or a general size label.
Order Questions
If you have already placed an order and need assistance, include your order number in your message.
Please describe the issue clearly so our team can determine the appropriate next step.
For security reasons, do not send complete credit card numbers, account passwords, or other highly sensitive payment information by email.
Shipping Questions
For questions concerning delivery, please include your order number and any available tracking information.
Before contacting us about a package marked delivered but not found, please check common delivery locations and with other household members where appropriate.
If the package remains missing, we will assist with the available shipment information.
Return and Refund Questions
For return or refund assistance, contact support@PupCloset.store.
Please include your order number, identify the item concerned, and briefly explain why you would like to return it.
Where an item is damaged, defective, or incorrect, photographs may be requested where reasonably necessary.
Please do not send a return before receiving applicable instructions.
Our full terms are available in the Return & Refund Policy published on our website.
Incorrect or Damaged Items
If something is wrong with your order, we want to know.
Contact us with your order number and an explanation of the issue.
Providing clear photographs can help us evaluate visible damage, incorrect items, or similar concerns.
We will review verified issues and determine an appropriate resolution according to our policies and applicable law.
Business and General Inquiries
For legitimate business or general inquiries related to PupCloset.store, please contact:
support@PupCloset.store
Please use a clear subject line and provide sufficient information for us to understand the nature of your inquiry.
Privacy-Related Questions
Questions concerning personal information, privacy practices, or data rights should be submitted through our official support email unless a separate privacy contact method is displayed on our website.
When submitting a privacy-related request, we may need to verify your identity before taking certain actions.
Never send unnecessary sensitive information when making an initial request.
Legal Communications
Formal legal communications relating to PupCloset.store may be directed to our business contact information:
PupCloset.store
1414 R. Notre Dame O
Montréal, QC H3C 1K8
Canada
Email: support@PupCloset.store
Phone: (888) 331-6133
This contact information does not waive any requirements governing valid legal service, jurisdiction, notice, or other legal procedures.
A Note From PupCloset
PupCloset.store was created around the idea that pet fashion can be sweet, expressive, and joyful.
We love the little details — delicate bows, romantic florals, charming dresses, cozy vests, playful stripes, and the tiny fashion moments that make pet parents smile.
But beautiful presentation is only part of our boutique.
Customer care matters just as much.
When you contact us, we want you to receive clear and respectful assistance.
Thank you for choosing PupCloset.store and allowing us to be a small part of your companion’s wardrobe.
PupCloset.store
Sweet Styles for Your Sweetest Companion.
Email: support@PupCloset.store
Phone: (888) 331-6133
Address: 1414 R. Notre Dame O, Montréal, QC H3C 1K8, Canada