Terms of service
PupCloset.store Terms of Service
Last Updated: August 10, 2026
Welcome to PupCloset.store. These Terms of Service govern your access to and use of our website, online store, products, services, content, and related features.
Throughout these Terms, “PupCloset,” “we,” “us,” and “our” refer to the operator of PupCloset.store, while “you” and “your” refer to the visitor, customer, purchaser, or other user of our services.
By accessing our website or purchasing from us, you agree to these Terms of Service and any additional policies incorporated by reference.
If you do not agree with these Terms, you should not use the website or purchase products through it.
1. Our Online Store
PupCloset.store is an online pet-fashion boutique offering products that may include pet dresses, vests, shirts, jackets, seasonal apparel, accessories, and related merchandise.
Our collections are designed around a charming, romantic boutique identity while remaining focused on practical online shopping.
Product availability, designs, colors, prices, and collections may change over time.
2. Shopify Platform
Our online store may be hosted or supported by Shopify and associated technology providers.
Shopify provides e-commerce infrastructure that enables merchants to operate online stores.
Your purchase remains a transaction with the merchant identified on this website, subject to these Terms and applicable law.
Additional third-party services may be involved in payment processing, fulfillment, analytics, communications, or other aspects of operating our store.
3. Eligibility
By using this website, you represent that you have the legal capacity to enter into transactions or that you are using the website with appropriate authorization.
You may not use our website or products for unlawful purposes.
You may not violate applicable laws through your use of the service.
4. Product Information
We aim to present product information as accurately as reasonably possible.
However, colors may appear differently depending on device displays, lighting, photography, and other factors.
Measurements may also be subject to reasonable manufacturing or manual measurement tolerances.
Product descriptions, specifications, sizing information, images, availability, and packaging may be updated when appropriate.
Where a material product characteristic differs materially from what was represented at purchase, applicable consumer rights remain unaffected.
5. Pet Clothing Sizes
Customers are responsible for reviewing the sizing information available before purchasing.
Pet apparel sizes are not universally standardized.
A “Medium” in one design may differ from a “Medium” in another.
Whenever possible, measure your pet and compare those measurements with the size information associated with the specific product.
The suitability of clothing can also depend on breed, coat, proportions, age, and other individual characteristics.
6. Responsible Pet Use
Products should be used responsibly and according to their intended purpose.
Pets should be appropriately supervised when wearing clothing or accessories.
If a garment appears excessively tight, restrictive, damaged, or uncomfortable, discontinue use.
Keep decorative elements away from pets that may chew or swallow them.
Pet clothing is not a substitute for veterinary advice, weather protection appropriate to local conditions, or responsible animal care.
7. Orders
Submitting an order constitutes an offer to purchase the selected products.
An order confirmation does not necessarily mean that an order has been finally accepted if payment, inventory, fraud prevention, address verification, or other legitimate processing issues remain outstanding.
We reserve the right to reject or cancel orders where reasonably necessary, including in cases of suspected fraud, obvious pricing errors, unavailable inventory, payment failure, or legal restrictions.
If payment has already been collected for an order we cancel, an appropriate refund will be issued.
8. Accuracy of Customer Information
You agree to provide current, complete, and accurate purchase and account information.
This includes your name, billing information, delivery address, email address, and other information reasonably necessary to process your transaction.
You are responsible for reviewing order details before completing checkout.
9. Prices
Prices displayed on our website may change without advance notice for future orders.
The applicable price for a completed purchase will generally be the price displayed during checkout, subject to correction of obvious errors as permitted by law.
Taxes, duties, and other charges will be handled as described during checkout or in our Shipping Policy where applicable.
10. Payment
Payment methods available to you will be displayed during checkout.
Payment processing may be performed by third-party payment providers.
You agree to provide valid payment information and confirm that you are authorized to use the selected payment method.
11. Promotions
Promotional offers, coupon codes, discounts, and special campaigns may be subject to additional terms.
Unless stated otherwise, promotions cannot necessarily be combined.
We may modify or discontinue future promotional programs, subject to honoring obligations already created under applicable law.
12. Shipping
Shipping is governed by our Shipping Policy.
Estimated delivery times are estimates rather than guarantees unless explicitly stated otherwise or required by law.
Delays may occur because of carriers, customs, weather, holidays, address issues, or circumstances beyond reasonable control.
13. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy together with applicable consumer protection laws.
Please review that policy before purchasing.
14. Intellectual Property
Unless otherwise stated, website content owned by PupCloset.store, including original branding, graphics, text, layouts, and other proprietary materials, is protected by applicable intellectual property laws.
You may use our website for personal, non-commercial shopping purposes.
You may not reproduce, republish, distribute, exploit, or commercially use protected content without authorization, except as permitted by law.
15. Reviews and User Content
If we allow reviews, photographs, comments, suggestions, or other user submissions, you are responsible for the content you submit.
You must not submit unlawful, abusive, deceptive, infringing, malicious, or otherwise prohibited content.
Where legally permitted, you grant us the rights reasonably necessary to display and use content you voluntarily submit for the purpose for which it was provided.
16. Prohibited Conduct
You may not misuse our website.
Prohibited activities include attempting unauthorized access, introducing malicious code, scraping in violation of applicable restrictions, interfering with website operation, committing fraud, impersonating others, violating intellectual property rights, or using the service for unlawful purposes.
17. Third-Party Services
Our website may rely on or link to third-party services.
We do not control every third-party website or service.
Your use of third-party services may be subject to separate terms and privacy practices.
18. Availability of the Website
We aim to maintain reliable access to PupCloset.store but cannot guarantee uninterrupted or error-free availability.
Maintenance, technical failures, security incidents, third-party service interruptions, or other events may temporarily affect website operation.
19. Disclaimer
To the maximum extent permitted by applicable law, services and website content are provided subject to the terms and warranties expressly stated or legally required.
Nothing in these Terms excludes statutory warranties, guarantees, or consumer rights that cannot lawfully be excluded.
20. Limitation of Liability
To the extent permitted by applicable law, PupCloset.store will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited.
This provision does not exclude liability that cannot legally be excluded, including liability imposed by mandatory consumer protection law.
21. Indemnification
To the extent permitted by law, you agree to indemnify PupCloset.store against losses arising from your unlawful misuse of the website, violation of these Terms, or infringement of third-party rights.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
23. No Waiver
A failure to enforce a provision immediately does not necessarily constitute a waiver of that provision or any other legal right.
24. Entire Agreement
These Terms, together with policies incorporated by reference and information presented during checkout, constitute the applicable agreement regarding use of our online store, subject to mandatory law.
25. Changes to These Terms
We may revise these Terms from time to time.
Updated Terms will be published on our website with an appropriate revision date.
Material changes will be handled in accordance with applicable legal requirements.
26. Governing Law
These Terms are governed by applicable laws relevant to our business and transactions, subject to mandatory consumer protections and jurisdictional rights that may apply based on the customer's location.
Nothing in these Terms is intended to deprive a consumer of protections that cannot legally be waived.
27. Contact
Questions concerning these Terms may be sent to:
PupCloset.store
1414 R. Notre Dame O
Montréal, QC H3C 1K8
Canada
Email: support@PupCloset.store
Phone: (888) 331-6133